TERMS OF SERVICE

OVERVIEW

Welcome to TAZA!

The terms “we”, “us”, and “our” refer to TAZA. TAZA operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

TAZA is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein (collectively, the “Terms”), describe your rights and responsibilities when you access or use the Services.

Please read these Terms carefully, as they contain important information regarding your legal rights, purchases, use of the Services, and limitations of liability.

By visiting, interacting with, purchasing from, or otherwise using our Services, you agree to be bound by these Terms and our Privacy Policy, available at:

https://tazalabel.com/policies/privacy-policy

If you do not agree to these Terms or our Privacy Policy, you should not use or access the Services.

SECTION 1 - ACCESS AND ACCOUNT

By using the Services, you represent that you are legally capable of entering into a binding agreement under applicable law.

If you allow a minor to access or use the Services through a device, account, or payment method that you own or manage, you are responsible for supervising their use of the Services to the extent required by applicable law.

To use certain parts of the Services, including purchasing products, you may be asked to provide information such as your name, email address, billing information, payment information, and shipping address.

You represent that the information you provide is accurate, current, and complete, and that you have the necessary authority to provide such information.

You are responsible for maintaining the confidentiality and security of your account credentials and for activities carried out through your account.

You may not transfer, sell, assign, or license your account to another person without our permission.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to display and describe our products as accurately as possible.

However, product colors and appearance may vary depending on your device, screen settings, lighting conditions, photography, and other factors outside our control.

Minor variations that do not materially affect the nature or quality of the product may occur.

Nothing in this section limits any rights you may have under applicable consumer protection laws where a product materially differs from its description or is otherwise defective.

Product descriptions, specifications, availability, collections, and other product-related information may be updated from time to time.

We reserve the right to discontinue a product or limit the quantity of products available to a customer, geographic region, or jurisdiction, subject to applicable law.

SECTION 3 - ORDERS

When you place an order, you are submitting an offer to purchase products from TAZA.

Receipt of an order does not automatically constitute acceptance of that order.

We may accept, decline, limit, or cancel an order where reasonably necessary, including due to product availability, payment issues, suspected fraud or misuse, pricing or inventory errors, regulatory requirements, or other legitimate operational reasons.

An order is considered accepted after we confirm the order and successfully receive or verify the applicable payment.

Please review your order carefully before completing checkout.

Once an order has been confirmed or entered into processing, we may not be able to accommodate requests to modify or cancel it.

If we decline, modify, or cancel an order after payment has been received, any refund due will be processed in accordance with our applicable refund procedures and applicable law.

Returns, exchanges, and refunds are subject to our Return & Exchange Policy, available at:

https://tazalabel.com/policies/refund-policy

Additional terms may apply to certain products, promotional items, limited releases, international purchases, reseller purchases, or other specific transactions where clearly disclosed before purchase.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions may change from time to time without prior notice.

The price applicable to your purchase will be the price displayed when your order is placed, subject to the correction of genuine pricing or system errors as described in these Terms.

Prices may be displayed in Indonesian Rupiah (IDR) or another currency depending on your location and the settings available through the Services.

Any applicable shipping charges, taxes, duties, customs charges, or other fees will be displayed or communicated where required before completion of the transaction.

Prices displayed through our online store may differ from prices offered through physical stores, events, marketplaces, third-party platforms, or other sales channels.

From time to time, we may offer promotions governed by separate terms and conditions. Where specific promotional terms conflict with these Terms in relation to that promotion, the promotional terms will apply.

You agree to provide accurate and complete purchase, billing, payment, and account information.

You represent that you are authorized to use the payment method submitted for your purchase.

You agree to pay all amounts validly incurred in connection with your order, including applicable product prices, shipping costs, taxes, duties, or other charges disclosed to you.

Payment transactions may also be subject to the terms and conditions of the relevant bank, payment gateway, payment service provider, or other payment provider.

SECTION 5 - SHIPPING AND DELIVERY

Delivery dates and shipping times provided through the Services are estimates unless expressly stated otherwise.

Actual delivery times may be affected by courier operations, customs processing, weather, public holidays, high order volumes, incomplete or incorrect delivery information, force majeure events, or circumstances outside our reasonable control.

We will make reasonable efforts to process and dispatch orders in accordance with the shipping information provided through our Services.

Where a shipment is delayed, lost, damaged, or otherwise affected during delivery, we may assist you in coordinating with the relevant courier or delivery provider.

Our responsibility for shipping and delivery, including any available remedies, will be determined in accordance with our published policies and applicable law.

Nothing in these Terms excludes or limits any rights available to you under applicable consumer protection laws.

SECTION 6 - INTELLECTUAL PROPERTY

The Services, including trademarks, brand names, logos, text, photographs, graphics, illustrations, product descriptions, product reviews, videos, audio, website layouts, designs, and other content, are owned by or licensed to TAZA, its affiliates, or its licensors and are protected by applicable intellectual property laws.

Unless expressly permitted by us, the Services and their content are intended for personal and lawful use only.

You may not reproduce, distribute, modify, republish, commercially exploit, publicly display, transmit, scrape, or create derivative works from any material contained in the Services without our prior written permission, except where permitted by applicable law.

Nothing in these Terms grants you ownership of or a license to any trademark, copyright, design, trade name, or other intellectual property belonging to TAZA, Shopify, or any third party except as expressly stated.

TAZA's names, logos, product names, designs, and slogans are trademarks or other intellectual property belonging to TAZA or its licensors.

Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify.

All other trademarks appearing through the Services belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

The Services may provide access to tools, features, integrations, or services offered by third parties that we do not control.

Unless expressly stated otherwise, such third-party tools are provided on an “as is” and “as available” basis and may be subject to separate terms and privacy policies maintained by their providers.

Your use of optional third-party tools is at your discretion and should be undertaken after reviewing the applicable third-party terms.

We may introduce additional features, tools, or resources through the Services from time to time. Unless otherwise stated, these will form part of the Services and will be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain links, integrations, embedded content, or other materials provided or operated by third parties.

We do not control third-party websites or services and are not responsible for their content, security, availability, accuracy, policies, or practices.

If you access a third-party website or service, your interaction with that third party is subject to its own terms and policies.

To the extent permitted by applicable law, TAZA is not responsible for losses arising solely from products, services, resources, or content independently provided by a third party.

Questions, complaints, or claims regarding third-party products or services should generally be directed to the relevant third party, without limiting any rights you may have against TAZA under applicable law.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

TAZA is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with TAZA.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and TAZA, including any injury, damage, or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with TAZA.

SECTION 10 - PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy:

https://tazalabel.com/policies/privacy-policy

Certain personal information may also be processed by Shopify in accordance with Shopify's applicable privacy policies:

https://www.shopify.com/legal/privacy/app-users

Because the Services are hosted and supported by Shopify and other service providers, personal information submitted through the Services may be processed, stored, or transferred by Shopify and other service providers where necessary to operate the Services.

Such processing and transfers will be handled in accordance with applicable data protection laws and our Privacy Policy.

By using the Services, you acknowledge that you have had the opportunity to review the relevant privacy policies.

SECTION 11 - FEEDBACK, REVIEWS AND USER CONTENT

If you voluntarily submit, upload, post, email, or otherwise provide us with ideas, suggestions, reviews, photographs, comments, proposals, or other content (“Feedback”), you grant TAZA a worldwide, royalty-free, transferable and sublicensable license to use, reproduce, publish, display, adapt, and distribute that Feedback for purposes including operating, improving, promoting, and marketing the Services, subject to applicable law and our Privacy Policy.

You represent that you either own the Feedback or have the rights necessary to provide it to us.

You must disclose any compensation, sponsorship, or incentive received in connection with Feedback where required by applicable law.

You agree not to submit Feedback that:

• infringes intellectual property, privacy, publicity, or other rights of another person;

• is unlawful, fraudulent, defamatory, abusive, obscene, or misleading;

• contains malware or harmful code; or

• falsely impersonates another person.

We may moderate, edit, refuse, or remove Feedback where reasonably necessary, including where it violates these Terms or applicable law.

You remain responsible for the accuracy and legality of Feedback you submit.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

From time to time, information available through the Services may contain typographical errors, inaccuracies, technical errors, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, inventory, availability, or other information.

We reserve the right to correct genuine errors, update information, or cancel an affected order where reasonably necessary.

If we cancel an order after receiving payment because of an error on our part, we will refund the applicable amount paid in accordance with our refund procedures and applicable law.

SECTION 13 - PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services, directly or indirectly:

(a) for unlawful, fraudulent, abusive, or malicious purposes;

(b) to violate applicable laws, regulations, or legally binding requirements;

(c) to infringe our intellectual property rights or those of another person;

(d) to harass, threaten, abuse, defame, intimidate, or unlawfully harm another person;

(e) to knowingly transmit false, fraudulent, or misleading information;

(f) to distribute spam, unsolicited promotional messages, chain messages, phishing messages, or similar content;

(g) to impersonate another person or entity;

(h) to upload or transmit malware, viruses, malicious code, or other harmful material;

(i) to unlawfully collect, track, or process personal information belonging to others;

(j) to interfere with the operation, security, or integrity of the Services;

(k) to circumvent authentication, authorization, rate limiting, robot exclusion measures, security controls, or technical restrictions;

(l) to reproduce, extract, scrape, copy, sell, resell, or commercially exploit substantial portions of the Services without authorization; or

(m) to use automated systems, scraping tools, robots, spiders, AI agents, or similar technologies to access the Services in a manner prohibited by these Terms or by technical restrictions we have implemented.

We reserve the right to restrict, suspend, or terminate access to the Services where we reasonably determine that these Terms have been violated.

SECTION 14 - AUTOMATED AGENTS

This section applies when you use or deploy an automated or semi-automated software system, AI agent, bot, crawler, or similar technology (“Agent”) to access or interact with the Services.

An Agent must not access or interact with the Services where we have expressly prohibited such access.

We may use technical measures to limit whether and how Agents access or interact with the Services.

Where an Agent is permitted to interact with the Services, it must:

1. clearly identify itself as automated software where technically applicable;

2. not intentionally conceal or misrepresent its automated nature;

3. not circumvent CAPTCHAs, rate limits, access restrictions, authentication controls, robot exclusion measures, or similar safeguards;

4. not impersonate a human user in order to bypass restrictions; and

5. comply with these Terms and applicable law.

Where technically applicable, automated HTTP/HTTPS requests should identify the relevant Agent through an appropriate User-Agent string.

SECTION 15 - TERMINATION

We may suspend or terminate your access to all or part of the Services where reasonably necessary, including where you breach these Terms, misuse the Services, engage in fraudulent or unlawful activity, or create security or operational risks.

Termination does not affect payment obligations, liabilities, or rights that arose before termination.

Provisions that by their nature should continue after termination will remain in effect, including provisions concerning intellectual property, Feedback, privacy, limitations of liability, indemnification, governing law, and dispute resolution.

SECTION 16 - DISCLAIMER OF WARRANTIES

We make reasonable efforts to keep the Services accurate, available, and secure.

However, websites and online services may occasionally experience interruptions, errors, delays, maintenance periods, or technical issues.

Except where expressly stated by TAZA or required by applicable law, the Services are provided on an “as is” and “as available” basis.

Nothing in these Terms excludes, restricts, or modifies any statutory warranty, consumer guarantee, right, or remedy that cannot legally be excluded or restricted.

SECTION 17 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, TAZA, its affiliates, employees, agents, contractors, licensors, and service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising solely from your use of the Services, including loss of profits, revenue, savings, or data, except where such liability cannot lawfully be excluded or limited.

Nothing in these Terms excludes or limits any right, remedy, responsibility, or liability that cannot be excluded or limited under applicable law.

Any limitation of liability contained in these Terms will therefore apply only to the extent permitted by applicable law.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless TAZA, Shopify, and their respective affiliates, partners, officers, employees, agents, contractors, licensors, and service providers from third-party claims, losses, or liabilities arising directly from:

1. your material breach of these Terms;

2. your violation of applicable law or the rights of another person; or

3. your unlawful or unauthorized use of the Services.

This section does not require you to indemnify any party for losses caused by that party's own unlawful conduct or where such indemnification is prohibited by applicable law.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law and, where necessary, separated from the remaining Terms.

The remaining provisions will continue in full force and effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision under these Terms does not constitute a waiver of that right or provision.

These Terms, together with policies and additional terms expressly incorporated into them, constitute the agreement governing your use of the Services.

They supersede prior versions of these Terms concerning the same subject matter.

Nothing in this section limits any mandatory rights available under applicable law.

SECTION 21 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where otherwise permitted by applicable law.

We may transfer or assign our rights and obligations in connection with a restructuring, sale, transfer of business, corporate transaction, or similar event, subject to applicable law.

SECTION 22 - GOVERNING LAW AND DISPUTES

These Terms and any transactions between you and TAZA are governed by and construed in accordance with the laws of the Republic of Indonesia, without limiting any mandatory consumer protection rights that may apply.

If a dispute arises, we encourage you to contact us first so that we can attempt to resolve the matter in good faith.

Where a dispute cannot be resolved directly, the dispute may be submitted to the competent courts or consumer dispute resolution mechanisms having jurisdiction under applicable Indonesian law.

Nothing in these Terms limits any right you may have to seek remedies through a competent authority or dispute resolution body under applicable law.

SECTION 23 - HEADINGS

The headings used in these Terms are provided for convenience only and do not limit or otherwise affect the interpretation of these Terms.

SECTION 24 - CHANGES TO THESE TERMS

You can review the most current version of these Terms at any time on this page.

We may update, amend, or replace portions of these Terms from time to time by publishing an updated version through our website.

Where required by applicable law, we will provide notice of material changes.

Unless required by law or expressly agreed otherwise, changes to these Terms will not retroactively alter the terms applicable to purchases completed before the updated Terms took effect.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those updated Terms.

SECTION 25 - CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

Trading / Brand Name: TAZA
Legal Business Name: PT TAZA COUTURE INDONESIA
Email: info@tazalabel.com
Phone / WhatsApp: +6282198555274