Shipping Information

General Information

TAZA is able to ship worldwide.

Domestic Deliveries

We use JNE Express to ship to all cities in Indonesia. JNE Express provides domestic packages, from pick-up to delivery to the destination.

International Deliveries

We use LION AIR PARCEL for around Asia, and use DHL/FedEx for Europe, America, and other continents.

Service Types

• Express: for time-sensitive shipments
  
• Standard: more economical option
  
• Freight: larger shipments

Estimated Delivery Time

• Jabodetabek & Bandung: 1-3 working days
• Jawa, Bali, & NTT: 3-6 working days
• Sumatera, Kalimantan, Sulawesi: 3-7 working days
• Papua: 3-12 working days
• Worldwide: 4-14 working days

International Duties & Taxes

International delivery costs do not include any taxes or duties, which are applied by your local goverment and custom office, on imported goods. The responsibility for any customs duties, foreign taxes, or other fees which may be imposed rest with the customer. 

Should the customer refuse to pay duties and taxes held on an order applied by customs the responsibility lies with the customer to arrange for the order to be returned to Taza.

Please contact your local customs office directly for more information on taxes, duties and regulations.